We reserve the right to make deductions for unnecessary damage caused to the product by yourself. Please ensure items from your order are suitable before wearing as we are unable to accept items which have been worn under our returns policy. Please ensure the watch is returned to us in an unworn, new condition with all the original packaging (manufacturer's manual and guarantee if applicable). For international returns, you will need to bear the cost of returns postage. For orders over £1000, please consult your receipt for details on how to return. Unfortunately we are unable to provide a refund of return postage for returns through other methods, so we recommend printing the free postage label provided. Please retain the proof of postage receipt. It is also possible to have the label printed at Post Office using the QR code from the confirmation email. You can print this label and send it back at any local Post Office at no cost to yourself. Please ensure items from your order are suitable before wearing as we are unable to accept items which have been worn under our returns policy.įor UK orders under £1000, you may generate a free tracked and insured returns label on the Royal Mail website (opens in a new window). For most payment methods it will take 3-5 working days for this to show on your statement. This will be made to the original payment method. ![]() We will provide a refund of all payment received (not including delivery upgrades), usually within 48 hours of receipt of the product. You may do this by using the form provided with your order or otherwise. We aim for you to be absolutely delighted with your purchase and therefore offer you 30 days to change your mind on your purchase (excludes pre-owned watches).
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